Terms & Conditions
Terms and Conditions
Welcome to Homeserviceindia.site, operated by Home Service India. By accessing or using our Website and services, you agree to follow these terms and conditions. Please read them carefully. If you don’t agree with any part of these terms, please do not use our Website or services.
Definitions
- Website: Refers to Homeserviceindia.site.
- Services: Includes repair, installation, maintenance, and other related services provided by Home Service India.
- User: Any person or organization using the Website or services.
- Technician: The professionals assigned by Home Service India to provide repair and maintenance services.
Use of Services
- Eligibility: You must be at least 18 years old to use our Website and services.
- Accuracy of Information: Users are responsible for providing correct and complete information when booking services. Home Service India is not responsible for issues caused by incorrect information.
- Prohibited Actions: Users agree not to disrupt the Website, compromise its security, or infringe upon any intellectual property rights.
Service Terms
- Scope of Service: We provide repair, maintenance, installation, and relocation services for various home appliances like refrigerators, washing machines, microwaves, etc.
- Booking and Confirmation: Service bookings can be made via our Website or customer support. Bookings are confirmed after a message or call is received.
- Technician Assignment: Our skilled technicians will be assigned to provide the services requested. We reserve the right to reschedule or reassign technicians if needed.
Payment and Charges
- Service Fees: The service charges will be communicated at the time of booking and may vary based on the appliance type, service complexity, and location.
- Payment Methods: Payments can be made online, through UPI, or cash on delivery. Please ensure timely payment to avoid delays.
- Taxes: Applicable taxes will be added to the service charges.
Cancellations and Refunds
- Cancellation by User: Users can cancel bookings by informing customer support at least 24 hours before the scheduled service. Cancellation fees may apply.
- Cancellation by Us: We reserve the right to cancel any service request due to unforeseen circumstances. In this case, users will be notified, and rescheduling or refunds will be offered.
- Refund Policy: Refunds will be processed according to our Refund Policy.
Limitations of Liability
- No Warranty: Services are provided on an “as-is” basis. We do not offer warranties on repaired appliances unless specified for certain parts.
- Damage Liability: We are not liable for damages caused by pre-existing issues, improper usage, or external factors beyond our control.
- Force Majeure: We are not responsible for delays or service failures due to events outside our control, such as natural disasters or technical issues.
Privacy and Data Protection Your use of our Website is subject to our Privacy Policy. By using our services, you consent to the collection, use, and storage of your data as outlined in the policy.
Intellectual Property Rights All content on the Website, including text, images, logos, and trademarks, is owned by Home Service India. Unauthorized use or reproduction is prohibited.
Modification of Terms We may change these terms at any time without prior notice. Any updates will be posted on this page and will take effect immediately. Continued use of the Website or services means you accept the updated terms.
Dispute Resolution
- Governing Law: These terms are governed by the laws of India.
- Jurisdiction: Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts in Delhi NCR.
- Contact Information If you have any questions or need assistance, feel free to contact us:
- Email: Aliyangroup99@gmail.com
- Phone: +91-8368662765
- Website: Homeserviceindia.site
By using Homeserviceindia.site, you agree to the terms and conditions outlined above. Thank you for choosing Home Service India for your home appliance needs!